Will my Credit Card payment be secure? Do I get a receipt?

Q: Will my Credit Card payment be secure? Will I receive a receipt for my payment?


A: Your Credit Card payment is processed through an API (Application-Programming Interface) called Stripe. An API is a set of programming instructions and standards for accessing a Web-based software or Web tool. What this means is that your personal data is never stored, it is only securely accessed when performing the transaction that you specifically authorize at that time. 


Stripe is certified to PCI Service Provider Level 1, which is the most stringent level of security certification available for its type of interface in today’s market. We have also added an extra level of security above and beyond this by enabling two-factor authentication. This means that your information will be encrypted from the moment it leaves ecleanit.com until the moment it arrives at Stripe.com, and then their servers will encrypt your payment information which only we will be able to open upon receipt. (While on the topic of receipts, you’ll get one in your email inbox as soon as your payment is processed.) Additionally, the record of payment will also be available from the eCleanit Receipts page within the My Account page.


The security of your information is of utmost importance to us, and we have taken every possible measure to ensure its protection. If, at any time, you feel that your privacy has been compromised, please contact us immediately at support@ecleanit.com. We will get to the bottom of the issue at once. The comfort of our clients is always our priority, because the goal of ecleanit.com is to make your life easier!


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